Australian organizations have been, for the past decade, facing a number of challenges to the way work is performed and how the workers are supported. The effects of globalization, advances in information and computer technology, marketplace competitiveness, workforce demographic changes, regulatory forces and changes in community values and expectations are shaping the new Australian workplace.
Doing business has changed. Quality expectations, customer service, efficiency, benchmarking and best practice are factors that are influencing work around the globe. This has resulted in larger degrees of uncertainty in the workforce due to re-structuring, outsourcing, competitive tendering, higher rate of production, takeovers and consolidation of business into single sites. All of this has led to the redefinition of work requirements, skills, levels of competencies and capabilities.
Many organisations are undergoing change on a continuous manner. Change affects the processes and systems, but above all it affects the people in the workplace. Effectiveness efficiency and productivity may be reduced or enhanced by the way change is introduced and facilitated.
Leadwise conducts consulting facilitation - a process that intends to draw out ideas, experiences and beliefs of a group of participants to arrive at conclusions and decisions that can be owned by the group. The second intention is to enable the group to take responsibility for the implementation of the decisions resulting from the facilitation.
The facilitator is responsible for focusing the group's efforts towards its objectives. The role of facilitator is to manage the meeting structure while remaining neutral regarding the meeting content.